Hotel Malaspina

All quotations are net prices in Euro BB / pax / day. Group rates valid for a minimum of 15 pax. Accommodation is in double bedded rooms with some triple/single rooms. Payment conditions: If not fixed otherwise 30% payable at the moment of your booking and the rest of the payment within 15 days before the arrival of your group. Cancellation policy: If not fixed otherwise a. 25% of the total amount if the cancellation occurs within 30 to 15 days before arrival b. 50% of the total amount if the cancellation occurs within 14 to 8 days before arrival c. 100% of the total amount if the cancellation occurs even later Free: 1/25 in single room Other: IHZ may replace at any time, if necessary and owning to causes beyond control, the confirmed hotel with another, of course at the least with similar features in order to meet the reservation (hotel classification, location, services and quotation remain as in the initial request and confirmation). Every change will be communicated in due time. Complaints must be communicated to the IHZ or to the hotel while staying in order to give us the possibility of intervention to solve the issue on the spot. Any complaints after the departure will not be taken into consideration. IHZ will not accept any cancellation due to bad reviews on the internet. In such cases our cancellation policy (see above) will be applied. Notes: a. During fairs, holidays, carnival and other special events rates are on request b. In some Italian cities an accommodation tax will be applied. The tax depends on the city and the hotel category. Our staff will inform you at the moment of our offer or confirmation. The accommodation tax is not included in our prices and has to be paid in cash by the customers themselves on the spot.